The following general terms and conditions of sale govern all relationships between this website, www.rosquilletaspastor.com, owned by Panaderia Pastor S.L.U, and the customer/user:

Before completing any financial transaction, the customer acknowledges being aware of and declares acceptance of the following conditions by confirming the button on the page www.rosquilletaspastor.com/checkout, "I have read and accepted the terms and conditions," which are as follows:

1. Specific Sales Conditions

The customer acknowledges being aware of the specific sales conditions indicated on the screen at the time of placing the order (name, component prices, weight, quantity, product details, cost of services, etc.) and expressly declares to accept them without any reservations. Placing and confirming the order by the customer constitute full and complete acceptance of the specific sales conditions, applicable only to that order.

1. Order

The customer places the order by clicking on the "add to cart" tab. The order is added to a total that includes all items confirmed by the customer. In a subsequent step, the customer, by specifying the delivery location and the chosen payment method, completes the order.

1. Order Confirmation

www.rosquilletaspastor.com confirms the acceptance of the order to the customer via email. The sale will not conclude until www.rosquilletaspastor.com confirms the order.

www.rosquilletaspastor.com reserves the right not to confirm an order for specific reasons such as product supply, an issue with the received order (e.g., illegible document), an abnormal order, or a foreseeable issue related to delivery. www.rosquilletaspastor.com will inform the customer of the specific incident.

Complete transfer of ownership of the merchandise will not occur until www.rosquilletaspastor.com receives the sums due from the customer.

1. Delivery Conditions of Orders

The customer chooses the location to receive the merchandise when placing the order. www.rosquilletaspastor.com reserves the right to use all necessary means to deliver the products to the address indicated by the customer. Deliveries will be made only within the territory of Spain (including the Balearic and Canary Islands). Shipments to the Canary Islands: By accepting the general conditions, the customer agrees to pay customs fees.

1. Delivery Times

Deliveries will be made between 48-96 hours. If an item is not in stock at the time of the order, the customer will be notified, and the date of availability or a suitable substitute product will be confirmed. For orders placed via bank transfer, this period will be counted from 2-4 days after receiving the payment.

1. Delivery and Receipt Costs of Orders

Delivery costs amount to 10 euros for each complete product box (including VAT). The minimum order must be one complete product box.

When placing an order, the customer agrees to sign the delivery receipt presented by the person making the delivery, including any necessary observations. By signing the delivery receipt, the customer acknowledges having received the number of packages indicated. If the customer observes damaged products or missing items, a claim must be made to our Customer Service department by email or postal mail within a maximum of two days.

Any event such as force majeure, disaster, strike, administrative decision, or transport strike that delays, prevents, or makes the supply disproportionate constitutes, by express agreement, a clause suspending or terminating www.rosquilletaspastor.com's obligations without compensation to the customer if the event lasts more than 15 days. In these circumstances, the customer will be automatically exempt from obligations related to their order.

www.rosquilletaspastor.com will inform the customer through any suitable means on the day of the event so that the customer can freely cancel their orders by responding via postal mail or email once notified of the event.

1. Shipping Company

Deliveries will be made by the company MRW during normal office hours. Select the shipping address so that someone can receive the package.

1. Price

All prices are indicated in euros and include VAT. The price invoiced to the customer is the price indicated in the order confirmation sent by www.rosquilletaspastor.com. Payment for products and services is made through PayPal, bank transfer, or credit/debit card in a secure environment on our provider's server. www.rosquilletaspastor.com retains ownership of the products until the customer fully pays the price of the products and services.

1. Product Information

The photographs showing the products are provided for indicative purposes. The texts accompanying these photographs reproduce information found on the packaging or usage instructions. Differences between photographs and products can be minimal and do not affect the essential characteristics of the products. The shades of products shown in the online store may differ from the actual color of the product due to different media (screen-real product).

1. Payment Conditions

The requested products will be delivered after payment using the payment methods offered on www.rosquilletaspastor.com, as informed in section 8 of this document.

1. Privacy and Data Protection

www.rosquilletaspastor.com is obligated to protect your private information. Personal data collected during your connection to our commercial site will only be used to process your order and, occasionally, for commercial offers related only to Panaderia Pastor S.L.U or www.rosquilletaspastor.com products. We will not sell, lease, or disclose your personal data to any person (or third parties).

1. Requested Information

When placing orders through the www.rosquilletaspastor.com site, you consent to www.rosquilletaspastor.com using personal data about you, provided by you or collected through the site's operation. This data (names, email address, postal address, credit card number with expiration date, etc.) is necessary for us to process your orders.

1. Security of Personal Data

Order submissions (containing information about your account) are made through a secure server. The security program (SSL) encrypts all information you enter before it is sent to us. Similarly, message transmissions are protected against unauthorized access by third parties.

1. Warranty

The customer will benefit from the legal warranty for hidden defects in the products sold. All our products are designed and manufactured with the utmost care. However, the warranty will not be valid if failures or damage occur due to incorrect handling, lack of maintenance, or care contrary to our usage instructions.

1. Returns

Returns or exchanges are not accepted for any of the products offered and sold through www.rosquilletaspastor.com. Due to being food products, www.rosquilletaspastor.com reserves this right on its entire online site.

1. Intellectual Property

When connecting to the website www.rosquilletaspastor.com, the holder of all intellectual property rights, the customer may not copy or download the entire or part of its content without prior and express authorization from www.aimarosquilletas.com.

1. Cookies

At www.rosquilletaspastor.com, we use our own and third-party cookies to improve our services and show you advertising related to your preferences through the analysis of your browsing habits. If you continue browsing, we consider that you accept their use. You can change the settings or get more information HERE.

1. Contact Us

If you have any questions about www.aimarosquilletas.com products, such as how to maintain them or any questions about your order:

ROSQUILLETAS PASTOR – PANADERIA PASTOR S.L.U VAT: B12949210 · www.rosquilletaspastor.com Industrial estate Riu Sec, warehouse 3 12190 Borriol, Castellón. Spain. Tel: +34 964 21 44 54 Email: info@rosquilletaspastor.com